At Elevix Mind, we're committed to helping people learn in a safe, transparent, and respectful environment. We know that privacy matters, especially when it comes to education. This document explains, in detail, how we track and handle your information as you use our online platform. We want you to feel confident and informed every step of the way — so if you’re curious, skeptical, or just doing your research, this policy is for you.
We encourage you to read through every section. Understanding what’s collected, why it’s tracked, and how you can control your data is just as important to us as delivering a meaningful learning experience. And if you ever need more details or have questions, we’re here to help — but let's get into the specifics first.
We use a variety of tracking technologies on Elevix Mind, each designed to support your learning in a different way. Some of these are pretty familiar — like cookies, which are small files saved on your device — while others include local storage, session storage, or even more sophisticated tools like device fingerprinting. These technologies store information directly in your browser or device, or sometimes transmit certain details back to us, always with the purpose of making your educational journey smoother and more effective.
Some tracking is simply necessary for the platform to work at all. For example, we need to remember when you’ve logged in, keep your session active as you move between lessons, and maintain your language or accessibility settings. If we didn’t save this information — often using cookies or session storage — you’d constantly be logged out or have to reset your preferences. Also, features like saving quiz progress or tracking module completion depend on these core technologies. Without them, basic site functions just wouldn’t work as intended, and your learning could get interrupted.
We also track how users interact with our content. This isn't about spying — it's about understanding what works and what doesn’t so we can keep improving. We collect metrics like which courses are most popular, how long learners spend on different topics, where users get stuck, and what devices or browsers are most common. This information helps us see where we might need to revise lessons, add new features, or troubleshoot technical issues. For instance, if we notice a lot of folks drop off at a specific quiz, that's a clue for us to take a closer look.
Beyond essentials and analytics, some of our tracking supports more tailored experiences. For example, we might remember your preferred learning style, whether you like videos over text, or your history of completed modules. This lets us suggest relevant resources, adjust difficulty levels, or even highlight topics you might want to revisit. In my experience, having a platform that “remembers” you can make learning feel less like a chore and more like a conversation.
Sometimes, you want a bit more say in what you see. Our tracking methods support features like custom dashboards, recommended courses, or even reminders based on your past activity. For example, if you’re halfway through a course, we might remind you to pick up where you left off. Or, if you’ve shown an interest in a particular subject, we can highlight new content that matches your interests. These features depend on our ability to store and recall specific details about your interactions.
All these tracking types work together in a sort of behind-the-scenes choreography. Essential technologies keep things running, analytics tell us how well we’re doing, and personalization makes the experience feel like it’s built just for you. For instance, we might use a cookie to remember that you’ve opted into advanced math modules, combine that with analytics showing you spend more time on video lessons, and then customize your homepage accordingly. Each type of tracking method fills a specific role, and together, they create an ecosystem designed to support both your learning and your privacy.
We believe you should have real control over how your data is tracked and stored, and we’re committed to respecting your rights under privacy regulations. Whether you’re a student, parent, or educator, you can make choices about tracking on Elevix Mind. We follow laws like the General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA), ensuring you have the ability to manage what information is collected about you.
Most major browsers — including Chrome, Firefox, Safari, and Edge — give you the tools to manage cookies and other tracking technologies. You’ll usually find these options under “Settings” or “Preferences,” then look for sections labeled “Privacy” or “Cookies and Site Data.” For example, in Chrome, go to Settings > Privacy and Security > Cookies and Other Site Data, where you can block or clear cookies as you see fit. Each browser is a little different, but they all give you some degree of control.
We provide a preference center right on our website, where you can adjust which types of tracking you’re comfortable with. There, you can disable analytics tracking or personalization features if you’d rather not have us collect that data. You’ll find easy-to-use toggles and clear explanations for each option, so you can make informed choices without wading through technical jargon.
Disabling certain categories of tracking does come with trade-offs. If you turn off essential cookies, for instance, you might find yourself logged out unexpectedly, or your progress through courses may not be saved. Disabling analytics won’t affect your learning directly, but it makes it harder for us to spot and fix problems or improve courses based on real usage. Turning off personalization features means you’ll lose custom recommendations, reminders, and streamlined dashboards, which might make the platform feel less tailored to your needs.
If you want even more control, there are browser extensions and third-party tools that help limit or block tracking. Tools like privacy-focused browsers, ad blockers, or cookie managers give you additional options for managing what gets stored on your device. For instance, extensions like “Privacy Badger” or “uBlock Origin” let you set specific rules for different websites, including ours, adding another layer of choice.
We want you to make the choices that are right for you, and that means weighing privacy concerns against the benefits of certain features. If you’re unsure, you can always try disabling a category and see how your experience changes. And remember — you can adjust your preferences at any time. Our goal is to give you enough information to feel confident, not overwhelmed, about how your data is tracked.
We don’t keep your data forever. Information that’s tied to your account, like course progress or preferences, is stored for as long as your account is active. If you decide to leave Elevix Mind, we’ll delete your data within 30 days of your request, except where we need to keep certain records for legal or security reasons. Temporary data, such as session cookies, is erased automatically when you log out or close your browser.
We take your security seriously. Our systems use encryption for data in transit (think HTTPS connections) and at rest, so intercepted data would be unreadable. Access to your information is limited to staff who need it for specific tasks, and we regularly review access logs to spot anything unusual. On top of that, we run vulnerability scans and keep our software up to date to protect against new threats.
The data we collect for tracking is just one part of our larger privacy approach. For example, when you complete a course, we store your progress in a secure database that’s separate from our analytics tools. If you use single sign-on from your school, we keep only the information needed to identify your account and link your activity to your learning records. This layered approach means your data flows only where it’s supposed to go, with checks at every step.
We work hard to stay compliant with the laws that matter most for education. That means aligning our practices with regulations like the GDPR, COPPA, and the Family Educational Rights and Privacy Act (FERPA). We conduct regular audits, provide staff training, and document our data flows to make sure we’re always up to date. For example, we require parental consent for children’s accounts and offer clear opt-out mechanisms as required by law.
Sometimes, your data may be stored or processed outside your home country, especially if you access Elevix Mind from abroad or use features powered by global partners. When this happens, we rely on safeguards like standard contractual clauses and data processing agreements to protect your information. We don’t transfer data unless we’re confident that it will receive a level of protection that meets our standards and legal requirements.
We carefully select outside partners to help us provide specialized features and support. These partners generally fall into categories like analytics providers, cloud hosting services, content delivery networks, and integrated educational tools. For example, we might work with a video streaming service to ensure smooth playback or partner with an analytics provider to better understand how courses are being used.
Our partners may collect information such as your device type, browser version, usage patterns, IP address, and sometimes even information about the content you access or interact with. This is usually done so they can deliver their services effectively, troubleshoot problems, or improve their own offerings. For example, a video hosting partner might log which lessons are watched and how long learners engage with each video.
Data collected by partners is typically used to support core educational functions. For instance, analytics partners help us spot trends in course completion rates, while integrated learning tool providers might use your progress data to adapt quizzes or assignments to your needs. We work closely with these partners to make sure any data collected is used only for educational purposes and never for unrelated advertising or profiling.
You’re not stuck with our default settings. Whenever possible, we give you the option to opt out of partner tracking through our preference center. You can also manage permissions for things like embedded videos or third-party learning tools. We provide clear explanations about what each partner does so you can make choices based on your comfort level and learning needs.
To protect your information, we put strong safeguards in place whenever we share data with partners. This includes signing strict contracts that limit how data can be used, requiring partners to meet our security standards, and conducting regular reviews of their practices. We also use technical controls, like data anonymization and access restrictions, to make sure your information stays safe and is only accessible to those who genuinely need it.
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